Refund Policy

Effective Date: 12 February 2026

We want you to feel confident shopping with Teddy Trend.

1. Returns

You may request a return within 14 days of receiving your order if:

• The item is unused
• The item is in original condition
• The item is in original packaging

Certain items such as intimate wear or final sale items may not be eligible for return.

2. Return Process

To request a return:

1. Email us at mshlwy777@gmail.com
2. Include your order number
3. Provide the reason for return
4. Attach photos if the item is damaged or incorrect

We will provide return instructions once your request is approved.

3. Refunds

Once we receive and inspect the returned item:

• Approved refunds will be processed to the original payment method
• Processing times may vary depending on your bank

Shipping costs are non-refundable unless the return is due to our error.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery. Please provide photos for faster resolution.

5. Exchanges

We may offer exchanges depending on product availability. If unavailable, a refund may be issued instead.

6. Late or Missing Refunds

If you have not received your refund:

• Check your bank account
• Contact your credit card provider
• Contact your bank

If you still need assistance, email us.

7. Cancellations

Orders may be canceled before shipment. Once shipped, cancellations are not possible, and you must follow the return process.

8. Contact Us

For refund or return inquiries:
Email: mshlwy777@gmail.com
Website: https://teddytrend.boutique/